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Safeguarding Adults in Health and Social Care (RQF)
Safeguarding Adults in Health and Social Care (RQF)
The purpose of this qualification is for candidates more

24-Jul-2017Piloting Creative Public Engagement – Engaging Libraries from Carnegie Trust Applications are still being taken by The Carnegie Trust for their Engaging Libraries Programme. ..

Leading and Managing Change

Leading and Managing Change

Date: To be confirmed, please see below

Time: 9.30am-4.30pm

Trainer: Dorothy Denis

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Course Description

Understanding the impact of change is both complex for ourselves and when supporting a team or service users. The first part of this workshop will provide you with the fundamental skills and techniques to manage change and transition, both in work and for your personal life. In the after-noon, we will explore how your communication style can impact others. This is an inspiring day whereby you will learn strategies to support your change and transition, and will get you moving in a new and positive direction.

What you can expect to learn

• Techniques on how to manage uncertainty
• Identify the significant stages of transition and explain how you can support yourself, team members and service users
• Identify the different reactions and motivators and how you may respond to them
• Understanding and managing emotional reactions
• Discuss the psychological contract
• Understand your communication style – tips and techniques
• Using the four key principles:
• Understand your critical needs during a period of change
• Increasing your visibility and approachability
• Being more open and transparent – and how this will impact others
• Understand and accept reactions to change in others
• Create a personal action plan to support you going forward

Course details


Full Day

Course fees

£65 (Voluntary & Public Sector) £120 (Private Sector)

Upcoming Dates

To be confirmed. Please email if you would like to register your interest and be added to a waiting list.


Medway Voluntary Action 5A New Rd Ave Chatham ME4 6BB

How can I register for this course?

Please ensure you have read our Terms & Conditions before booking onto our courses.
Thank you for choosing NKTS to support your learning and development - we look forward to welcoming you to our training sessions soon.