Course Description

The aim of this course is to offer team leaders/managers the chance to access and practice the practical skills needed to manage and lead a team of people successfully in a safe environment.
During this Effective Supervision and Appraisal Practice training course, delegates will learn how to manage difficult conversations, identify training needs and celebrate performance reviews,
Managers need to think differently about how these are done. This thought-provoking session turns the traditional view on its head and suggests that, for everyone but new recruits, the most effective method is to encourage people to assess their own performance and to set their own goals.

What you can expect to learn

• Understand the aims of supervision and appraisal
• Setting work objectives
• Active listening
• Dealing with difficulties and difficult behaviour
• Giving criticism
• Good Practice Carrying Out Supervision and Appraisal

Course details

Duration

Half Day

Course fees

£45 (Voluntary & Public Sector) £90 (Private Sector)

Upcoming Dates

15 November 2019

Address:

Medway Voluntary Action 5A New Rd Ave Chatham ME4 6BB

How can I register for this course?

• Complete our registration form
• Call us on 01634 818 036
• Email us at enquiries@nkts.co.uk

Please ensure you have read our Terms & Conditions before booking onto our courses.

Thank you for choosing NKTS to support your learning and development - we look forward to welcoming you to our training sessions soon.