Medway Volunteer Network

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2020 Training Brochure - Voluntary and Education Sector

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Accredited Level 2 Award in Health & Safety in the Workplace (QCF)
Accredited Level 2 Award in Health & Safety in the Workplace (QCF)
Health and Safety is important for staff, customers more

12-Jan-2021Reaching Communities Funding Surgeries - available to book now Reaching Communities Funding ( Surgeries, o..

Leading and Managing Change

Leading and Managing Change

Date: To be confirmed, please see below

Time: 9.30am-4.30pm

Trainer: Dorothy Denis

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Course Description

Understanding the impact of change is both complex for ourselves and when supporting a team or service users. The first part of this workshop will provide you with the fundamental skills and techniques to manage change and transition, both in work and for your personal life. In the after-noon, we will explore how your communication style can impact others. This is an inspiring day whereby you will learn strategies to support your change and transition, and will get you moving in a new and positive direction.

What you can expect to learn

• Techniques on how to manage uncertainty
• Identify the significant stages of transition and explain how you can support yourself, team members and service users
• Identify the different reactions and motivators and how you may respond to them
• Understanding and managing emotional reactions
• Discuss the psychological contract
• Understand your communication style – tips and techniques
• Using the four key principles:
• Understand your critical needs during a period of change
• Increasing your visibility and approachability
• Being more open and transparent – and how this will impact others
• Understand and accept reactions to change in others
• Create a personal action plan to support you going forward

Course details


Full Day

Course fees

£60+VAT (Voluntary & Public Sector) £120+VAT (Private Sector)

Upcoming Dates

To enable us to offer low cost and excellent value training, this course is scheduled based on the level of demand. Please email if you would like to register your interest and be added to our on- demand system . As soon as we have the required number of enquiries we will schedule another date and be in contact with the details.


Medway Voluntary Action 5A New Rd Ave Chatham ME4 6BB

How can I register for this course?

Please ensure you have read our Terms & Conditions before booking onto our courses.
Thank you for choosing NKTS to support your learning and development - we look forward to welcoming you to our training sessions soon.